Flyeraa Tourism Private Limited

1] Registration on the Platform:

Information which you provide while registering on the Platform, including but not limited to information about your personal identity such as name, gender, age, your contact details such as your email address, postal addresses, telephone (mobile or otherwise), and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income etc. (as shared by you).

2] Other Information:

We may also collect some other information and documents including but not limited to:

• Booking history (other than banking details) and other details of transactions whose booking is processed by you.
• Your usernames, passwords, email addresses, and other security-related information.
• Data created by you and which you wish to store on our servers, such as image files, documents, etc.
• Any Information shared by you disclosed to us, including but not limited to information to be shared by us with the ultimate service provider(s).

1] While making a booking:

While making a booking, we may use Personal Information as shared to complete your bookings processed by you expeditiously. We may also use the Information provided by you for several reasons, including but not limited to

• Confirming the reservations with respective service providers.
• Sending booking confirmations by any mode of communication.
• Sending any updates or changes to the booking(s).
• Allowing our customer service to contact you if necessary.
• Customizing the content of our Platform.
• Sending verification messages or emails.
• Validating and preventing any misuse or abuse of your account on the Platform.
• Promoting other products or business opportunities by us, our affiliate, or associate entities.

2] Surveys :

We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated and used to make improvements to the Platform and to develop appealing content and features for Users based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.

3] Marketing Promotions, Research, and Programs :

Marketing promotions, research, and programs help us identify your preferences, develop programs, and improve user experience. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to develop promotions and product improvements. In addition, you may look forward to receiving periodic marketing emails, newsletters, and exclusive promotions. From time to time, we may add or enhance services made available on the Platform. To the extent these services are used by you, we will use the Personal Information you provide to facilitate the service(s) requested.

1] Cookies:

FLYERAA uses cookies to personalize your experience on the Platform and any advertisements that may be displayed. Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies allow us to serve you better and more efficiently. Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement(s). Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. FLYERAA supports your right to block any unwanted internet activity, especially that of unscrupulous websites. However, blocking FLYERAA cookies may disable certain features on the Platform and may hinder an otherwise seamless experience to book or use certain services available on the Platform. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

2] Automatic Logging of Session Data :

Each time you access the Platform, your session data gets logged. Session data may consist of various aspects like the IP address, operating system, type of browser software being used, and the activities conducted by the User while on the Platform.

1] Service Providers and Suppliers:

The information provided by you shall be shared with the end service providers like airlines, hotels, bus service providers, cab rental, railways, or any other suppliers who are responsible for fulfilling your booking. You may note that while processing a booking for FLYERAA, you authorize us to share the information with the said service providers and suppliers. It is pertinent to note that FLYERAA does not authorize the end service provider to use your information for any other purpose(s) except as may be for fulfilling their part of the service. However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of FLYERAA, as they process Personal Information as independent data controllers, and hence we cannot be made accountable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you book on the Platform.

2] Companies in the Same Group :

In the interests of improving personalization and efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities. This will enable us to provide you with information about various products and services. If the assets of FLYERAA are acquired, any and all information may also be transferred to the acquirer depending upon the nature of such acquisition. In addition, as part of business expansion/development/restructuring or for any other reason whatsoever, if we decide to sell/transfer/assign our business, any part thereof, any of our subsidiaries, or any business units, then as part of such restructuring exercise the information including the Personal Information collected herein shall be transferred accordingly.

3] Business Partners and Third-Party Vendors :

We may also share certain filtered Personal Information with our corporate affiliates or business partners who may contact to offer certain products or services, which may include free or paid products/services. FLYERAA may share your Personal Information with a third party that FLYERAA may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms. We use non-identifiable Personal Information of Users in aggregate or anonym zed form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our Users, and by measuring demographics and interests regarding specific areas of the Platform. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates, and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including, without limitation, the commercial sale thereof to third parties. Occasionally, FLYERAA will hire a third party for market research, surveys, etc., and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors is protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

• By law, required by any enforcement authority for investigation, by court order, or in reference to any legal process.
• To conduct our business.
• For regulatory, internal compliance, and audit exercises.
• To secure our systems.
• To enforce or protect our rights or properties of FLYERAA or any or all of its affiliates, associates, employees, directors, or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact, or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.